Magellan GPSr, THOUGHT I HAD A GREAT PRODUCT
Your product is only as good as you are able to stand behind it!
I am a company owner and i believe that it is my job to do anything i can to make a customer happy, Well Magellan doesn't think the same way.
I bought my first Explorist 710 and had it 2 months when it got stolen out of my truck. heck i hadn't even figured the thing out yet. So i bought another one and was really starting to enjoy using it when the screen cracked. this made it to where i wasn't even able to use it. i wasn't to worried i have worked with companies on repairs before so i set out to their web site to get the process started. I Got in touch with them and it seemed as it was going to be an easy fix. they said they would call me back and i could get it fixed for $60. I thought that was reasonable. Well no call back! so i called them and this time i was told that i had to send my unit in and they would send me a refurbished unit for $320 when the new one was $380. that just doesn't make since. I know they would take my unit replace the screen for about $50 and then sell it to the next person. all this after i just went through the same process with my radar detector. Whistler took my unit in and sent me back a refurbished one for about $40 that included shipping and handling.
i would have suggested the Explorist 710 to anyone even with the frail screen if it could be replaced for a reasonable cost but that isn't the case.
OK now on to the next forum to post again!